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Responsibilities & contributions

• Supported ERP development using C#, SQL, HTML, CSS, JavaScript, AJAX, and jQuery.
• Created a working SQL database for the ERP platform.
• Oversaw ERP areas including project management, human resources, and overall system functionality.
• Reviewed crew reports and project information for quality assurance.
• Kept a Python-based project platform current while assisting crew leads, administrative support, and project management.
• Participated in client progress meetings, compliance work, resource training, and field-report quality review.
• Supported safety and quality procedures while reviewing field reports, cost estimates, and assessment reports.

Technical environment

Responsibilities & contributions

• Designed network architecture and connectivity with scalability and future expansion in mind.
• Configured and deployed routers, switches, firewalls, servers, computers, printers, access points, operating systems, and specialized applications.
• Optimized network performance through configuration tuning and implemented network access policies.
• Monitored performance, maintained backups and system health, and applied software, patch, and firmware updates.
• Supported network security through firewalls, intrusion detection, access controls, security audits, and vulnerability review.
• Managed users, groups, roles, permissions, and device configuration using Microsoft Active Directory, Microsoft Entra, and Intune.
• Maintained technical documentation, created user guides, delivered security training, and troubleshot hardware, software, and network issues.

Technical environment

Responsibilities & contributions

• Develops, modifies, maintains, and troubleshoots internal application systems.
• Supports controlled changes involving .NET/ASP.NET applications, Oracle connectivity, IIS-hosted systems, Linux/server processes, and deployments.
• Analyzes applications, reports, data extractions, cubes, and system processes for accuracy, reliability, and business functionality.
• Performs coding, testing, debugging, configuration review, and production baseline comparison.
• Produces implementation plans, test evidence, validation-support documentation, technical review packages, and change summaries.
• Maintains traceability and documentation accuracy while supporting regulated system changes and audit-ready evidence.
• Collaborates across development, quality, manufacturing, engineering, and functional teams on requirements and compliant solutions.
• Manages assigned technical tasks independently from analysis and troubleshooting through testing, documentation, and implementation support.
• Validates behavior against expected results, production baselines, raw data, and user requirements, then communicates findings for compliant decisions.
• Supports FactoryWorks-related workflows, equipment-controller documentation, external functions, customized interfaces, and internal manufacturing application processes.
• Troubleshoots application errors, database connectivity, Oracle/Pulse migration impacts, missing objects, configuration issues, and data discrepancies.

Technical environment